# Request help from other teams

# Is it a bug?

Choose a space:
- Tracker - an issue with tracker.
- Infrastructure - issue in installation or upgrade process.
- Keitaro.io - issue on the website, docs, or the billing.
Choose appropriate list:
- Add to the current Sprint if issue is either critical or urgent.
- Add to the next sprint if it can wait until the end of the next week.
- Add to the Backlog if it's not important.
- Add to Someday of it's not neither important or urgent.
Press + Task.
- Describe shortly an issue in title (Required).
- Fill the description (Required).
- Set the Due Date.
- Add Dashly link.
- Add the link to the thread in Slack.