# Communication

# Slack

Use asynchronous communication by default. Don't expect immediate answer. Value everyone's time for uninterrupted, deep work.
Talk about others only what you could say to their eyes.
Say thanks to your colleagues.
Always use public channels. Direct messages only if:
- it's a personal question.
- it's a negative feedback.
Use the Russian language when you address other team members whether it’s a private conversation or a message to a public channel. Reserve English for when you fill out work-related forms on Slack or when you create cards on Avion and Jira.
Make decision-making process transparent.
- Write summaries from the meetings and post it to #annoucements.
- Make recording of the meetings and upload to our Drive.
Log progress in comments section in Jira tasks.
If you've noticed that the discussion turned into an argument - offer a call.
We regularly give both positive feedback and negative feedback or regular basis.
We frankly criticize, if we disagree, but we criticize correctly.

Check notification settings in Slack.
If you want to propose a complex idea, write a RFC rather than starting a discussion in Slack.
When you're starting a new thread, mention only people who you want to take part in the discussion.
Respect everyone's right to uninterrupted work. Your colleagues have work to be done too.

Say thanks for the critic. You must clearly show that anyone can and should speak up.
Decide for yourself what to do with the advice.

You can help us to hire the best talents, by giving positive feedback on the following websites.

Schedule a 1:1 with your squad leader or with CEO if you have negative feedback. Don't keep it to yourself.