Handbook

# Onboarding

# The beginning

  1. You'll get a Google Workspace invite to your personal email.
  2. Click the link from the invite and activate your account.
  3. Your corporate email will be used for Slack, ClickUp, and GitLab authorization.
  4. Someone from our team will assist you with all these steps, they will help you with any questions during the onboarding.

# Google Workspace

  1. Upload your photo to the profile (opens new window).
  2. Enable 2-factor authentication.

# Google Calendar

  1. Go to the Calendar (opens new window).
  2. At the bottom on the left there is a button to add a new calendar (opens new window)
  3. Click this button and select "From URL".
  4. Add the link to our calendar in the opened window https://calendar.google.com/calendar/ical/apliteni.com_5dkf6kvfeqk0cfkj65ckve3s5k%40group.calendar.google.com/private-dabb5aaf5882fde9b7f4f5c91dc0ac58/basic.ics
  5. Click Add Calendar.
  6. Done, now you can have access to our corporate calendar and working meetings.

# Slack

# First sign in

  1. Go to apliteni.slack.com (opens new window).
  2. Log in with Google using your @apliteni.com account.
  3. Upload your photo.

# Reducing noise pollution

Change notification settings:

  1. Go to Preferences > Notifications.
  2. Select Direct Messages, mentions & keywords.
  3. Opt-in Notify me about replies to threads I'm following.
  4. Choose the time interval when you're working in Allow notifications.
  5. Opt-in Mute all sounds from Slack.
  6. Opt-out Show a badge A dock badge on Mac on Slack's icon to indicate new activity

# Syncing Google Calendar with Slack

  1. First, you need to set up your Google Calendar:
  • Go to https://calendar.google.com/calendar/u/0/r, make sure you are logged in with your Apliteni account. How to check. (opens new window)
  • Click the gear icon > Settings. See the image. (opens new window)
  • In the Language and Region section set up your Language (1), Country (2), Date and Time Format (3 and 4).
  • Select your primary timezone (5).
  • Scroll down and check Enable working hour's checkbox (6). Click M to F to select Monday-Friday as your working days, insert your working hours (opens new window). Important note: we are adding these working hours mainly for the reason to be able to schedule team or 1-1 meetings without long communication. These are the hours when you are able to accept the call.
  • All the settings will be saved automatically.
  1. Go to Slack:
  • Click Apliteni in the left upper corner > Preferences.
  • In the Language and region section select your timezone.
  • Close Preferences.
  • Click Add apps in the left bottom corner of Slack under all direct messages.
  • Search for Google Calendar app (opens new window).
  • Add this app, allow all permissions and select your Apliteni gmail account to get info from.
  • You will be redirected to Google Calendar in Slack.
  1. Sync setup:
  1. Return to Google Calendar and add your lunchtime, or any other timeslots when may be absent.

# Vacation tracker

  1. Add Vacation Tracker App to Slack:
  1. Now you can sign in to the Vacation tracker dashboard (opens new window):
  • go to https://app.vacationtracker.io/signin.
  • sign in using Slack.
  1. Add Vacation tracker calendar to Google calendar:
  • Go on Vacation tracker dashboard (opens new window).
  • Proceed to Calendar menu on the left.
  • Click Get calendar link on the right, copy the link.
  • Go to Google calendar, click the + button on the left menu near the Other calendars to add a new calendar.
  • Select From URL and paste the link you copied.
  • Click Add calendar.
  1. Add Vacation Tracker calendar to Slack:
  • Go to Google Calendar Home tab (opens new window), click Settings.
  • Make sure your daily schedules are turned on.
  • Scroll down to Accounts, click Choose and select Vacation tracker.
  • Set up notifications in settings of this calendar. Disable notifications for full day events.

  1. To add a day off type /vacation in an any channel or private messages in Slack, select Vacation tracker and later click Request Leave. Then add necessary dates and Send request. Your days off will be automatically added to Google calendar.

  2. To check if anybody has a day off on definite days, do to Calendar page (opens new window), set the necessary month, and see if someone will be off this month.

# ClickUp

  1. Check you email. You should receive an invitation email to ClickUp.
  2. Open the link.
  3. Fill your profile.
  4. Upload your photo.

# VPN

  1. You'll get your login and password to your email or to PM in Slack.
  2. Go to a VPN page and press Sign in with Google.
  3. Add a device and follow the instructions.

# Gitlab

  1. Go to gitlab.apliteni.com (opens new window)
  2. Log in with Google using your @apliteni.com account.
  3. Install your public SSH key.
  4. Upload the photo to your account.
  5. Go to Settings > Notifications and change Global notification level settings to Participate.

# (Engineering) Setting up GIT

Set email and name for git commits, by running the following commands:

git config --global user.name "Name Surname"
git config --global user.email "name.surname@apliteni.com"
git config --global core.autocrlf input

# (Engineering) Setting up IDE

  1. For Windows: Enable "LF" as line separator.
  2. Enable "Strip trailing spaces on Save" in IDEA. It will delete all unnecessary spaces at the end of the line.
  3. Set up the adjustment of spaces, indents and TABs according to guidelines.

# (Customer Support) Dashly

  1. You will receive an invitation to the service to your corporate email.
  2. Upload your photo and use your first name (without the last name). The customer is more comfortable communicating with a real person.
  3. Disable notifications in your profile settings.
  4. Explore the service, especially the "Dialogues" section, because communication with users is held through it.
  5. Imagine yourself our customer. See how everything looks from the user's side.
  6. There is a customer card on the right from the dialogue. It consists of the information on account, license, and notes about the user. Notes are written by our team and are visible only to us.
  7. On the right under the notes there is a field for entering tags. This tag will be attached to the customer (not to dialogues). You can search these tags.

Then, find a story with name Onboarding: [Your Name].

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